- What are the shipping costs?
The shipping costs depend on the weight and destination of your order and will be shown to you at checkout.
- Do you deliver internationally?
Yes, we deliver our products internationally. However, please note that international shipments may take longer and may incur additional fees.
- Do you also ship to Germany?
Yes, we also offer shipping to Germany.
- Are there any customs issues when shipping to Germany?
No, there are no customs issues. We take care to package your products safely and discreetly to ensure that your package arrives safely and without any problems.
- Do you deliver to German Packstations
Of course, our packages can also be delivered to DHL Packstations, which are accessible around the clock. The process is simple and can be done in a few steps:
1. First, a one-time, free registration is required on the website www.packstation.de.
2. After you have successfully registered, simply enter the shipping address when placing your order, as shown in the image below:
Once your package has been shipped and arrived at the Packstation, you will be notified by SMS. This message will contain a TAN (transaction number), with which you can pick up your package at any time – 24 hours a day, 7 days a week at the specified Packstation.
- How long does delivery take?
The delivery time depends on the chosen shipping method and destination. You can view the estimated delivery time directly on the product page. For example, after shipment, it usually takes 2-3 days with a parcel service within Germany. With DHL Express, delivery is usually within 24 hours.
- What happens if I am not at home during delivery?
If you are not at home at the time of delivery, the delivery person will leave a notification. With this, you can either arrange a new delivery date or pick up the package at an agreed collection point.
- Can I have my order delivered to a different address?
You can specify an alternative delivery address during the ordering process. Make sure that the address is correct to avoid delays in the delivery of your package.
- Can I order anonymously?
Yes, you have the option to order anonymously by mail. Simply use our order form or add the desired products to the shopping cart and then print the order with the "Mail Order" button.
- Are the seeds discreetly packaged?
All our packages are sent discreetly, without advertising and without inscriptions like "Hemp", "Cannabis" or similar. From the outside, it is not possible to see what is inside.
- Can I send to a border-near address?
Yes, deliveries to border-near addresses are possible. This is particularly interesting for Swiss customers who wish to send their package to a selected parcel shop or to a third-party provider like Grenzpaket. This option also exists for customers in other countries like Germany.