Comprehensive information on our shipping options and delivery conditions

Shipping & Delivery

Your privacy is our top priority. We ship discreetly and securely in neutral packaging with black protective film.

100% Discreet Free shipping in DE from €100 Reliable Partners

Discreet shipping with neutral packaging and black protective film

Your benefits at a glance

Fast Shipping

We process your order as quickly as possible. The binding delivery time is shown directly on the product.

Secure & Discreet

Insured shipments and discreet packaging for your privacy.

Free Shipping

From €45 (AT), €100 (DE), €250 (EU)

Available Shipping Methods

Appointment (Pickup)

Important Note: We are an online-only mail order company without local service. However, pickup is possible by appointment.

Order your seeds online and schedule a pickup appointment directly on site in our shipping warehouse in Austria.

Shipping Post Restante (AT & DE)

Don't want particularly important letters delivered to your home? Use the "Post Restante" service.

Benefits:

Secure delivery to post office location
14 calendar days pickup period
Available in AT and DE
For seed orders only

Correct labeling:

John Doe or Password POST RESTANTE 1234 Sample Street Sample City

Shipping to DHL Packstation

The always-open DHL/Post Office branch

Take advantage of DHL's free "Packstation" service so you never miss a postman again.

Completely free
No extra charge
Available 24/7

Email/SMS notification
No waiting time
Germany-wide

How it works:

Registration

Free registration at www.packstation.de

Delivery address

Select Packstation as a separate delivery address

Pickup

Receive notification and pick up parcel

Fill in address form correctly:

First and last name: Max Mustermann Additional address: Your post number (from DHL customer card ) Street: Post office House number: Three-digit packstation number Postal code/City: Postcode and city of the Packstation

Packstation Info

Find locations

Shipping Cost Table

Within Austria	Cost
Free shipping from €45 (Tracking and insured - for seeds only ) Shipping with parcel service provider of our choice	0,00 €
GLS (Up to 2kg)	6,36 €
DHL Express	12,99 €
UPS Express	16,60 €
Austrian Post - insured letter	5,70 €

Germany	Cost
Free shipping from €100 (Tracking and insured - for seeds only ) Shipping with parcel service provider of our choice	0,00 €
GLS (Up to 3kg)	9,99 €
DHL Express	18,46 €
UPS Express	16,51 €
Austrian Post - insured letter	12,50 €

EU-wide	Cost
Free shipping from €250 (Tracking and insured - for seeds only ) Shipping with parcel service provider of our choice	0,00 €
GLS (Depending on destination country)	-.- €
DHL Express (Depending on destination country)	-.- €
UPS Express (Depending on destination country)	-.- €
Austrian Post - insured letter	-.- €

Worldwide	Cost
Free shipping from €350 (Tracking and insured - for seeds only ) Shipping with parcel service provider of our choice	0,00 €
GLS (Depending on destination country)	-.- €
DHL Express (Depending on destination country)	-.- €
UPS Express (Depending on destination country)	-.- €
Austrian Post - insured letter (Depending on destination country)	-.- €

Important Note: Due to customs regulations, we can only ship to Switzerland by mail as a letter. Parcel services are not possible.

Bank details for transfers:

Bank: Raiffeisen Regionalbank Hall in Tirol Recipient: MRH N-Trade GmbH Bank code: 36362

IBAN: AT753636200000217968 BIC/SWIFT: RZTIAT22362 Account number: 00000217968

Please enter the order or invoice number for the transfer.

Additional Services

COD for Regular Customers

Due to increasing demand, we offer cash on delivery orders for our regular customers.

Requirements:

Be a regular customer COD only available after the 3rd order

Contact us Only stock items can be shipped COD

Contact for COD:

Live-Support +43 68110898371

Our knowledgeable customer service is happy to assist you.

Bulk Discounts for Regular Customers

We offer attractive quantity discounts for our regular customers, guests and VIPs:

Order value	Discount
from €150,-	2%
from €150,-	3%
from €350,-	5%
from €1,500,-	7%

Automatic Application

Discounts are automatically applied once the corresponding order value is reached.

Payment Terms

Important Payment Notes

Prepayment only

We only accept prepayment. Bank details are shown with every order and also sent again via email.

Important steps:

1
Place order Bank details are displayed
2
Email with bank details Confirmation via email
3
Make transfer With order number as payment reference

Important Tip

Please state your order number as payment reference so your payment can be correctly assigned.

Do you have questions about shipping and delivery?

Our customer service team is happy to help you and answer all your questions about shipping, delivery and payment processing.

Free consultation

Ready for your discreet order?

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