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Your privacy is our highest priority. Discreet and secure shipping in 1-3 days with neutral packaging and black protective film.
Your advantages at a glance
Fast shipping
GLS: 1-3 business days, DHL Express: next business day
Safe & Discreet
Insured shipments and discreet packaging for your privacy
Free shipping
From €40 (AT), €85 (DE), €150 (worldwide) - seeds only
Delivery times EU and non-EU
Important update to our delivery times
We are constantly adapting to the dynamic situation to improve our service while remaining honest and transparent about our delivery times.
Shipping methods
| Shipping method | Transit time |
|---|---|
| DHL Express | Next business day |
| UPS Express | Next business day |
| GLS | 1-3 business days |
| UPS Standard | 3-5 business days |
| Letter insured | 3-5 business days |
| Letter uninsured | 5-10 business days |
Products available for immediate delivery
All products marked as "In Stock" or "Available for immediate delivery" are ready for immediate shipping.
Detailed explanation of delivery times
Immediate shipping
approx. 3-5 daysYour order will receive priority handling and will be shipped as quickly as possible.
Delayed shipping
approx. 5-7 daysFor products that must be reordered. We work hard to bring them to you as quickly as possible.
Extended delivery time
approx. 10-14 daysIn special cases, if products are not in stock or must be specially made or procured for you.
Delivery and transit time (Legal regulations)
Legal basis for calculating delivery periods:
The period for delivery begins:
- For prepayment: On the day after issuance of the payment order to the transferring credit institution
- For other payment methods: On the day after conclusion of the contract
The period ends at the end of the last day of the period.
Important: If the last day of the period falls on a Saturday, Sunday or a public holiday officially recognized at the place of delivery, the following business day applies instead.
Questions about your order?
For further questions or specific concerns about your order, don't hesitate to contact us. Our customer service team is ready to help and ensure your shopping experience goes as smoothly as possible.
Available shipping methods
Appointment (Pickup)
Order your seeds online and arrange a pickup appointment directly at our shipping warehouse in Austria.
Mail at post office (AT & DE)
You don't want particularly important letters delivered to your home? Use the postal service "Postlagernd".
Advantages:
- Secure delivery at post office
- 14 calendar days pickup window
- Available in AT and DE
- Seeds orders only
Correct labeling:
POSTLAGERND
Sample Street
1234 Sample City
Shipping to DHL Packstation
The always open DHL/Post Office
Use DHL's free "Packstation" service and never miss your postman again.
- Completely free of charge
- No extra fee
- Available 24/7
- Email/SMS notification
- No waiting time
- Nationwide Germany
How it works:
Register
Free registration at www.packstation.de
Delivery address
Select Packstation as a separate delivery address
Collection
Receive notification and pick up your parcel
Fill in the address form correctly:
Additional address: Your postal number (from DHL customer card)
Street: Post office
House number: Three-digit number of the Packstation
ZIP/City: ZIP code and city of the Packstation
Shipping cost table
| Within Austria | Cost |
|---|---|
| Free shipping from €40 (Tracking and insured - seeds only) Shipping with parcel service provider of our choice | 0.00 € |
| Austrian Post - Letter insured Insured as registered mail | 5.70 € |
| Parcel service - GLS FlexDelivery | 6.20 € |
| Parcel service - UPS | 7.90 € |
| Parcel service - DHL Express | 12.99 € |
| Parcel service - UPS Express | 16.60 € |
| Germany | Cost |
|---|---|
| Free shipping from €85 (Tracking and insured - seeds only) Shipping with parcel service provider of our choice | 0.00 € |
| Parcel service - GLS FlexDelivery | 8.75 € |
| Parcel service - UPS | 8.80 € |
| Letter shipping - Letter insured Insured as registered mail | 12.50 € |
| Parcel service - UPS Express | 16.51 € |
| Parcel service - DHL EXPRESS | 18.46 € |
| Parcel service - DHL Packstation | 18.46 € |
| England, Italy, France | Cost |
|---|---|
| Insured shipping - Post | 12.00 € |
| Parcel service - GLS/DHL/UPS/HERMES | 15.60 € |
| Switzerland | Cost |
|---|---|
| Mail shipping (seeds) uninsured 8-12 business days | 12.00 € |
| Mail shipping (seeds) registered | 15.00 € |
Bank details for transfers:
Recipient: MRH N-Trade GmbH
Bank code: 36362
BIC/SWIFT: RZTIAT22362
Account number: 00000217968
Please provide your order number or invoice number when making the transfer.
Outside the EU
| Shipping method | Cost |
|---|---|
| Mail shipping (seeds) | As indicated in the online shop |
Free worldwide shipping
Additional services
Cash on delivery for regular customers
Due to growing demand, we offer cash-on-delivery orders for our regular customers.
Requirements:
Cash on delivery only possible after your 3rd order
Only stock items can be sent cash on delivery
Contact for cash on delivery:
Live support
+43 68110898371
Volume discounts for regular customers
We grant our regular customers, guests and VIPs attractive volume discounts:
| Order value | Discount |
|---|---|
| from 150,- € | 2% |
| from 150,- € | 3% |
| from 350,- € | 5% |
| from 1,500,- € | 7% |
Automatic application
Discounts are applied automatically as soon as the corresponding order value is reached.
Terms of payment
Important payment information
Prepayment only
We only accept prepayment. Bank details are displayed with every order and sent again by email.
Important steps:
- 1Place order
Bank details are shown - 2Email with bank details
Confirmation by email - 3Make transfer
With order number as purpose
Important tip
Please state your order number as the purpose when making the transfer so your payment can be correctly assigned.
Do you have questions about shipping and delivery?
Our customer service is happy to help and will answer all your questions about shipping, delivery, and payment processing. Your patience and understanding in these times are highly appreciated.
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